Tuesday, 15. January 2019, Holiday Inn Express & Suites Logan, Customer Care Through Relationship Management, Logan UT

from 15. January 2019 - 8:00
till 17. January 2019 - 12:00

Holiday Inn Express & Suites Logan

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Event description
Please join us for our Customer Care Through Relationship Management training
*****IMPORTANT*****  You must call the hotel to reserve your room using the group name Lely.  Reservations can be made by phone by calling  1-435-752-3444 *****IMPORTANT*****
Customer Relationship Management is about managing your relationship with existing customers with a focus on creating loyalty.  After you've made the investment in finding new customers, it's important to consider how you can manage your customer relationships to build the business.
During this training, we will focus on:

Customer care
Planning objectives and action
Making your pitch
Practicing communication skills
Building rapport

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