Wednesday, 17. April 2019, Burlington, Professional Skills Boot Camp Training in Burlington, MA on Apr 17th-19th 2019

from 17. April 2019 - 9:00
till 19. April 2019 - 17:00


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Event description
Course Description:
Effective professionals have the ability to directly influence the performance and success of their respective organizations. But in order to do so, they must first master an array of skills that may be unlike any they have ever used before. The Professional Skills Boot Camp is designed to provide you with just such expertise through an introduction to the competencies that they must master in order to transform themselves into high-performing servant leaders/practitioners.

 Leadership Assessment
 Time Management
 Facilitation and Negotiation
Emotional Intelligence
Conflict Management and Dealing with Difficult People
 Change Management

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Course Outline:
Leadership Assessment
●      Clarifying the differences between leading and managing
●      Pinpointing the skills needed to be effective in each role
●      Understanding how to balance and improve the two skills sets
●      Building trust with others
●      Using power efficiently
●      Reviewing best practices of successful leaders
Emotional Intelligence
●      Self-Awareness
●      Self-Management
●      Social Management
●      Relationship Management
●      Communication channels
●      Communication models
●      Communication methods
●      The Power of Listening
●      Coaching models
●      Mentoring models
●      Providing feedback
Conflict Management & Dealing with Difficult People
●      Preferred conflict management styles
●      A step-by-step conflict resolution process
●      Strategies for handling conflict
Time ManagementFacilitation & Negotiation
●      The concept of facilitation and how it differs from traditional methods
●      Facilitation tools and techniques; handling difficult facilitating situations
●      Preparing for a negotiation session
●      The win-win negotiated outcome
●      Negotiation strategies and tactics
Change Management
●      Readying the team/organization for change
●      Leading others through any type of change
Assessments and Exercises
●      Communicating Organization Direction
●      Developing Key Relationships
●      Inspiring Others and Directing Operations
●      Developing the Organization
●      Reinforcing Performance
Learning Objectives:
Individuals certified at this level:
● Analyze and understand personal business strengths and weaknesses● Learn specific interpersonal challenges associated with software teams and how to deal with them● Examine and assess current leadership abilities● Review strategies for building trust, using power and authority effectively, and how to develop others on a project team● Improve self-awareness of emotional intelligence● Learn how to overcome miscommunication between individuals and departments● Determine strategies for how to prevent a negative employee’s attitude from spreading to other employees● Learn how to self-manage and lead software teams by example● Use creativity, quick thinking and voting techniques to solve business problems● Demonstrate competent communication and collaboration skills● Manage project priorities and personal organization in complex projects● Perform a gap analysis to begin development mapping● Create an Individual Development Plan (IDP)● Tips and tricks to become self-motivated when no one is cheering you on● Deal with difficult employees, co-workers, suppliers or bosses● Cope with mistakes and failures by turning them into learning opportunities● Minimize your weaknesses and maximizing your strengths● Choose appropriate communication and collaboration methods in a socially networked world● Appreciate different perspectives and examining different sides of situations● Cope with office politics, hidden agendas and changes● Learn how to persuade others without manipulating or controlling● Investigate specific challenges of business analysts and software developers
Once after the training you receive course completion certificate from Mangates

Professional Skills Boot Camp Training in Burlington, MA on Apr 17th-19th 2019, Burlington event

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