Tuesday, 27. August 2019, Scottish Enterprise, Managing People For Growth - East 16

from 27. August 2019 - 9:00 till 17:00

Scottish Enterprise

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Event description
Our workshops cover a number of key areas to help you develop the skills of your people managers.
The role of the manager: Identify the skills and approaches people managers require when performing their role successfully both now and in the future.
Find out about implementing fair and progressive work practices:

Understand the key drivers for developing new ways of working (eg fair work framework, productivity, benefits of employee engagement)
Roles and responsibilities of a people manager
Identify skills, style and attributes of an effective manager
Understand the role of effectively maximising and improving existing skills of your staff
Empowering individuals and teams

Get an introduction to managing the needs of diverse groups to build and maintain an autonomous and engaged high performing team to achieve business goals:

Identify the characteristics of a good, diverse team and how this can have a positive impact on the workplace
Understand unconscious bias, demographic changes and the needs of a diverse group
Maximise teams existing skills and encourage collaboration to align skills to improve productivity/strategic direction of business

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Understand the benefits of a work environment in which people are empowered, productive, contributing and happy
Communication, influencing and assertiveness skills
Identify the main principles and techniques for effective influencing and assertiveness and learn techniques for encouraging creativity and problem solving within teams.

Learn tools and techniques to embrace employee voice and employee representation, ensuring communication style is effective for all the team:

Understand the issues that employees have with communication and the potentials barriers to achieving shared understanding
Manage emotions and understanding body language for successful interpersonal communications
Understand the effect employee voice can have on a team or business and how to encourage and embrace this
Coaching and delegation

Get an introduction to the principles of effective coaching and delegation with the purpose of improving productivity and making the most of existing staff skills:

Examine the link between coaching and delegation
Skills to identify when coaching v delegating will be most effective
Key techniques in coaching to maximise existing employee skills
Managing individual performance
Gain knowledge, skills and confidence to conduct performance reviews that will identify areas of improvement and motivation of staff.

Encourage resonance and understand skills required for setting engaging goals:

Understand what motivates individuals through positive performance management practices
Implement strategies to provide recognition beyond pay
Be able to prevent unnecessary conflict and be more effective at constructively resolving conflict
Understand what resilience means and why it matters to managers and individuals
Creating a culture of innovation
Articulate your organisational culture and describe how this can encourage creativity, problem solving and innovation within your team or organisation.

Influence a culture where leaders and managers don't always have the answers:

Understand how mutual accountability, open communication, trust and shared ownership can foster a collaborative environment.
Be introduced to techniques to encourage employee voice
Learn techniques for encouraging creativity and problem solving
Personal reflection

This informal half day session is used to allow you to summarise your progress during the programme.
Each person is asked to deliver a short 10 minute summary of their achievements to the rest of the group. You can review your time on the programme and discuss what you have learned and how the programme has impacted on your performance.
Workshop dates 27 August 2019 - The role of a manager and setting goals10 September 2019 - Empowering individuals and team25 September 2019 - Communication, influencing and assertiveness skills08 October 2019 - Coaching and delegation22 October 2019 - Managing individual performance05 November 2019 - Creating a culture of innovation19 Novemeber 2019 - Personal reflection
 Cancellation policy
Please note that where the event you have booked is a paid-for event, then the following cancellation policy will apply:
If you need to cancel your paid-for booking, we request that you do so at least 7 working days before the date of the event to receive a full refund by logging into your Eventbrite account, finding the correct event ticket and then requesting a refund.  This gives us the opportunity to offer places to other attendees.  
Cancellations made 7 working days or more in advance of the event date, will receive a 100% refund, otherwise you will not be entitled to any refund.
 Privacy - Your personal information is processed by us in accordance with our privacy notice and data protection legislation. You can find more information by visiting our privacy notice here.
Although every effort has been made to ensure the accuracy of the information provided, Scottish Enterprise, Scottish Government and Highlands and Islands Enterprise cannot be held responsible for any inaccuracies or omissions in the information supplied, or for the content of any website that the email above may contain links to, and does not endorse any business or individual that may be referred to above.

Managing People For Growth - East 16, Scottish Enterprise event

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