Thursday, 26. September 2019, Cantley House Hotel, DIY Mediation Masterclass. Conflict Management workshop.

from 26. September 2019 - 9:15 till 16:45

Cantley House Hotel

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Event description
A one day workshop primarily for HR professionals or anyone who wants to learn to nip conflict in the bud:

Understand conflict and approaches to deal with it.
Learn the skills and process of DIY Mediation to resolve conflict using the AGREE framework.
Practically apply DIY Mediation through structured roleplay with observation and feedback.

By the end of the Masterclass participants will be able to:

Describe workplace conflict and understand conflict styles
Understand process options for managing workplace conflict
Know the principles and skills of the DIY Mediation approach
Follow the AGREE model process needed for DIY Mediation
Apply DIY Mediation to help employees resolve their conflict
Apply DIY Mediation when they are part of the conflict

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Every participant receives:

Free copy of the book ‘DIY Mediation. The Conflict Resolution Toolkit for HR’
Free ‘put it into practice’ mentoring support for 3 months
Laminated ‘aide memoire’ of the AGREE model and useful tools
Discounted rates on mediation and conflict coaching services
Refreshments and buffet lunch

What are the ticket prices?
Early bird tickets are available until 31/7/19 at £199. Thereafter ticket price is £247.

What are my transport/parking options for getting to and from the event?
Parking is available at the hotel. See their website . The nearest station is Wokingham and the hotel is a 5 minute taxi ride or 15 minute walk from the station.
How can I contact the organiser with any questions?
Contact us at masterclass@. Or call us on 07870 444444.
What's the refund policy?
Check our terms and conditions for details of cancellation charges.
Is my registration fee or ticket transferrable?
You can transfer your booking to a colleague at no extra cost.

DIY Mediation Masterclass. Conflict Management workshop., Cantley House Hotel event

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